Apple products have not been kind to me over the past couple of months. For starters, about 2 months ago, the plastic on my iPhone’s back cracked right at the mute switch. This is a common problem that has been documented all over the internet ( link1, link2 ). Here’s a picture of mine: Soon after this happened, I purchased a second battery from the Apple store. Good thing I did, because the very next day, my original battery wouldn’t charge.